Centreon
Experience Monitoring
Measure and optimize the experience of your web applications, and detect incidents before your users feel the impact.

Why Choose Centreon Experience Monitoring?
An integrated, clear and simple solution.
- Integrated with your monitoring: User experience joins Centreon Infra Monitoring, with no new tool.
- Clear pricing: Billed on a simple, predictable unit, the number of scenario steps.
- Simple: No-code web test scenarios, up and running in a few hours.

Detect Incidents Before Your Users Do
Your critical journeys are replayed continuously. You are alerted as soon as an incident appears, before the first support ticket, even when the cause is external (CDN, third-party service).
- Journeys tested without code: Login, search, form or payment, from real browsers.
- Anywhere in your network: Private zones (Docker containers) on your sites or in your clouds test your internal applications as close as possible to your users.
- Real-time alerts: Email, SMS, Slack, Centreon Infra Monitoring or webhook.
- Context for every incident: Screenshot, network trace (HAR) and the component at fault.

Measure and Improve Your Users' Real Experience
Real User Monitoring measures what every real visitor experiences and shows you where to act.
- No personal data: A lightweight JavaScript tag, GDPR compliant.
- Segment by segment: URL, location, device and browser.
- Core Web Vitals, continuously: LCP, CLS and INP in real conditions.
- Actionable recommendations: Ready to hand over to development teams.

Validate the Robustness of Your Web Services
Before a major release or an activity peak, load tests identify breaking points while there is still time to fix them.
- Your scenarios reused: No script to rewrite.
- Custom load steps: Calibrated on your traffic peak over the last three months.
- Production protected: Automatic stop if performance degrades.
- Actionable reports: Breaking points and optimization leads.

Align IT and Business Teams on the Same Facts
IT, developers and business teams share the same data, translated into indicators everyone understands.
- Shared dashboards: Across IT, developers, digital and marketing.
- Business KPIs: Conversion and revenue via GA4 or Matomo, with alerts on anomalies.
- Every change explained: Deployments and changes shown on the graphs.
- Digital sobriety: A score per page for your CSR commitments.

Native Integration With Your IT Monitoring
Combined with Centreon Infra Monitoring, it extends your existing monitoring to the user experience.
- The same tools: Shared statuses, alerts and dashboards.
- A single impact tree: Infrastructure and actual user experience consolidated (BAM extension).
- Open: REST API, webhooks, and data feeds into your third-party tools.

All-in-One Simplicity
Up and running in a few hours, for technical and non-technical profiles alike.
- No code: Drag-and-drop scenarios.
- A single tool: Public websites, internal applications and load tests all start from the same scenarios.

Clear Pricing and a Predictable Budget
Your subscription is based on a simple unit to track: the number of steps in your scenarios.
- Volume-based pricing: The price per step goes down as you extend your web monitoring scope.
- Frequency is up to you: Test your journeys as often as needed, at a constant price.
- Shared steps: With the multi-site plan, you allocate them freely across your sites and applications.


